VIONTHAREX Money Back Guarantee Policy

At VIONTHAREX, customer satisfaction is our top priority. We strive to provide the highest quality products and services. However, if you are not completely satisfied with your purchase, we offer a comprehensive Money Back Guarantee to ensure your peace of mind.

Eligibility for Refund

• All refund requests must be made within 30 days of the purchase date.
• The product must be returned in its original condition, including packaging, accessories, and documentation.
• Proof of purchase, such as a receipt or order confirmation, is required to process your refund.

Non-Refundable Items

• Gift cards and promotional items are non-refundable.
• Any product that is returned more than 30 days after delivery is not eligible for a refund.
• Products that have been tampered with, damaged, or altered are not eligible for a refund.

How to Initiate a Refund

1. Contact our customer service team via email at [email protected] with your order details and reason for return.
2. Once your request is received, we will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on how to return your product.
3. Ship the product back to us at the address provided, including the RMA number on the package.

Refund Processing

Upon receipt and inspection of your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Contact Information

If you have any questions regarding our Money Back Guarantee policy, please feel free to reach out to our friendly customer service team at [email protected] or call us at 1-800-555-0199.

Thank you for choosing VIONTHAREX. Your satisfaction is important to us, and we are here to ensure you have a positive shopping experience.